International Conference on

Innovation in Online Retail and Consumer Engagement (ICIORCE-27)

Conference Date

18th Jan - 19th Jan 2027

Conference Venue

Vienna, Austria

Conference Mode

Hybrid Conference
Proudly organized by:- Science Leagues

"Join global experts in Innovation in Online Retail and Consumer Engagement"

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Conference Programme

Tentative Conference Agenda

Explore the proposed two-day programme developed around the conference Session Tracks and aligned United Nations Sustainable Development Goals.

Conference Format Hybrid Conference In-person and virtual participation
Programme 2 Days 18–19 January 2027
Academic Scope 11 Tracks Conference Session Tracks
Research Scope 20 Areas Call for Papers themes
SDG Alignment 4 SDGs SDGs 8, 9, 10 and 12
Tentative Agenda & Timings

Session timings, sequence, track grouping and allocations are tentative and subject to change. Final timings will be confirmed closer to the conference. All timings follow the local time of the conference location.

Day 01

Opening, Keynote & Technical Sessions

18 JAN 2027 HYBRID
  1. 09:00 AM 09:30 AM

    Registration, Welcome Kit Collection & Virtual Check-in

    Participant arrival, credential verification and virtual lobby access.

    HYBRID
  2. 09:30 AM 09:45 AM

    Networking Tea & Digital Welcome

    Informal networking for on-site and virtual participants.

    HYBRID
  3. 09:45 AM 10:30 AM

    Welcome Address, Opening Plenary & Keynote Presentation I

    Opening of the conference and introduction to its research focus.

    PLENARY
  4. 10:30 AM 12:30 PM

    Concurrent Technical Session I

    3 TRACKS
    Track 01
    Innovative E-Commerce Platforms
    912
    Track Overview

    This track explores the latest advancements in e-commerce platforms that facilitate online retail. It aims to highlight innovative features that enhance user experience and drive consumer engagement.

    Track 02
    Omnichannel Strategies for Retail Success
    812
    Track Overview

    This session focuses on the integration of online and offline channels to create a seamless shopping experience. Participants will discuss best practices and case studies that illustrate effective omnichannel strategies.

    Track 03
    Personalization in Online Retail
    1012
    Track Overview

    This track examines the role of personalization in enhancing customer engagement and satisfaction in e-commerce. It will cover techniques and technologies that enable tailored shopping experiences.

  5. 12:30 PM 01:30 PM

    Lunch & Networking Break

    Refreshment interval and networking opportunity.

    BREAK
  6. 01:30 PM 03:30 PM

    Concurrent Technical Session II

    3 TRACKS
    Track 04
    AI Applications in E-Commerce
    912
    Track Overview

    This session delves into the application of artificial intelligence in the e-commerce sector. Topics will include chatbots, predictive analytics, and AI-driven recommendation systems that optimize consumer interactions.

    Track 05
    Data Analytics for Consumer Insights
    89
    Track Overview

    This track highlights the importance of data analytics in understanding consumer behavior and preferences. Participants will explore methodologies for leveraging data to inform marketing and sales strategies.

    Track 06
    Mobile Commerce Trends and Innovations
    912
    Track Overview

    This session focuses on the rapid growth of mobile commerce and its implications for online retail. Discussions will include emerging technologies and consumer trends that shape mobile shopping experiences.

  7. 03:30 PM 04:00 PM

    Interactive Q&A, Day 1 Summary & Group Photo

    Closing interaction and key takeaways from the first day.

    CLOSING
Day 02

Keynote, Technical Sessions & Awards

19 JAN 2027 HYBRID
  1. 09:00 AM 09:15 AM

    Participant Check-in & Day 2 Welcome

    On-site attendance confirmation and virtual lobby access.

    HYBRID
  2. 09:15 AM 10:00 AM

    Keynote Presentation II

    Expert address on the future of the conference research domain.

    PLENARY
  3. 10:00 AM 12:00 PM

    Concurrent Technical Session III

    3 TRACKS
    Track 07
    Enhancing Customer Experience in E-Commerce
    1012
    Track Overview

    This track addresses strategies for improving customer experience in online retail environments. It will cover user interface design, customer service innovations, and feedback mechanisms.

    Track 08
    Recommendation Systems in Online Retail
    912
    Track Overview

    This session explores the development and implementation of recommendation systems that enhance product discovery. Participants will discuss algorithms and best practices for increasing conversion rates.

    Track 09
    Marketing Strategies for Emerging Markets
    810
    Track Overview

    This track investigates effective marketing strategies tailored for emerging markets in the e-commerce landscape. It will highlight unique challenges and opportunities in these rapidly growing regions.

  4. 12:00 PM 01:00 PM

    Lunch & Networking Break

    Refreshment interval and professional networking.

    BREAK
  5. 01:00 PM 03:00 PM

    Concurrent Technical Session IV

    2 TRACKS
    Track 10
    Digital Transformation in Retail
    912
    Track Overview

    This session examines the impact of digital transformation on traditional retail businesses. Discussions will focus on how technology adoption reshapes operations, customer engagement, and competitive advantage.

    Track 11
    Supply Chain Integration in E-Commerce
    912
    Track Overview

    This track addresses the critical role of supply chain integration in enhancing e-commerce efficiency. Participants will explore strategies for aligning logistics, inventory management, and customer fulfillment.

  6. 03:00 PM 03:30 PM

    Publications, Best Paper & Best Presentation Awards

    Publication guidance and recognition of outstanding research contributions.

    AWARDS
  7. 03:30 PM 04:00 PM

    Valedictory Session, Closing Remarks & Group Photo

    Conference summary, acknowledgements and formal conclusion.

    CLOSING
Aligned SDGs
8 Decent Work and Economic Growth 9 Industry, Innovation and Infrastructure 10 Reduced Inequalities 12 Responsible Consumption and Production

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