International Conference on

Customer Experience and Personalization in E-Commerce (ICCEPE-27)

Conference Date

11th Jan - 12th Jan 2027

Conference Venue

Glasgow, UK

Conference Mode

Hybrid Conference
Proudly organized by:- Science Leagues

"Join global experts in Customer Experience and Personalization in E-Commerce"

Registration Options

View all registration categories and choose the best fit.

Call for Papers

The ICCEPE is dedicated to advancing research excellence by bringing together leading scholars, scientists, and professionals from across the globe. It provides a platform for the dissemination of high-quality research and innovative methodologies.

With a strong focus on E Commerce, the conference promotes research that contributes to academic depth, practical insights, and interdisciplinary knowledge integration.

Authors are invited to submit papers addressing, but not limited to, the following areas:

01
Personalization strategies for online shoppers
02
Enhancing customer experience through technology
03
Role of customer feedback in e-commerce
04
User experience design for e-commerce platforms
05
Impact of loyalty programs on customer retention
06
Omnichannel customer experience strategies
07
Personalized marketing campaigns for e-commerce
08
Customer journey mapping in digital retail
09
Challenges in delivering personalized experiences
10
Utilizing AI for customer insights
11
Impact of social media on customer experience
12
Customer service excellence in e-commerce
13
Building brand loyalty in online shopping
14
Personalization and data privacy concerns
15
Role of community in customer engagement
16
Customer experience metrics for e-commerce
17
Innovations in customer support technologies
18
Cross-cultural considerations in customer experience
19
Future trends in e-commerce personalization
20
Case studies on successful customer engagement

All submissions undergo a structured peer-review process to ensure academic rigor and contribution to the field. Accepted papers may be considered for publication in high-quality journals.

Registration

Secure your participation. Limited slots are allocated on a first-come, first-served basis.

Submission

High-quality research papers are prioritized for indexed proceedings and recognized journals.

Event Highlights

  • Keynote by expert speakers
  • Technical presentations
  • Professional networking
  • Research discussions

Contact Us

For any inquiries or assistance regarding the Science Leagues Conference, please do not hesitate to reach out to the conference organizing committee. We're here to help!

Email: [email protected]

Phone: +91 8870915303

Feel free to contact us for questions about paper submissions, registration, conference details, or any other related matters. We look forward to assisting you!