International Conference on Customer Relationship Marketing and Management

ICCRMM

9th Jan – 10th Jan 2027 Chelyabinsk, Russia

Official Invitation Letter Available

An official invitation letter will be provided upon successful registration for your participation in the conference.

Benefits of Registering as Listener

Access to All Conference Sessions

Plenary, keynote and parallel sessions

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Connect with global educators & researchers

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Official invitation letter after successful registration

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Join us on-site for keynotes, talks, workshops, networking, conference kit and certificate.

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Participate online via live streaming. Includes live access to all sessions, digital materials and certificate.

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Registration Summary

Conference ICCRMM

Date 9th Jan – 10th Jan 2027

Location Chelyabinsk, Russia

Participation Type Listener

Organizer Science Leagues

Registration Mode Standard / Physical

Registration Fee USD 0.00

Bank Convenience Charges (5.8%)i USD 0.00

Calculated based on 5.8% of the registration fee

Discount USD 0.00

Total Payable USD 0.00

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Conference Session Tracks

Aligned with UN Sustainable Development Goals

The conference's session tracks effectively support the following SDGs.

01 Innovations in Customer Relationship Management +

This track focuses on the latest advancements in CRM technologies and methodologies. It aims to explore how these innovations enhance customer engagement and loyalty.

SDG 9 SDG 12

02 B2B and B2C Marketing Strategies +

This session will examine the distinct marketing strategies employed in B2B and B2C contexts. Participants will discuss the implications of these strategies on customer relationship management.

SDG 8 SDG 12

03 Customer Behavior and Relationship Dynamics +

This track investigates the factors influencing customer behavior and the dynamics of customer relationships. It seeks to understand how these elements impact marketing effectiveness.

SDG 12 SDG 16

04 CRM Implementation and Best Practices +

This session will delve into successful CRM implementation models and best practices across various industries. Participants will share insights on overcoming challenges and maximizing CRM effectiveness.

SDG 8 SDG 12

05 Personalization and Customization in Marketing +

This track explores the role of personalization and customization in enhancing customer experiences. Discussions will focus on strategies that leverage customer data for tailored marketing efforts.

SDG 12 SDG 17

06 Ethical Considerations in Customer Relationship Management +

This session addresses the ethical implications of CRM practices in business. It aims to foster discussions on maintaining customer trust while implementing data-driven marketing strategies.

SDG 16

07 Measuring CRM Performance and Effectiveness +

This track focuses on methodologies for measuring the performance of CRM initiatives. Participants will explore key performance indicators and metrics that drive CRM success.

SDG 8 SDG 12

08 Mobile CRM and Emerging Technologies +

This session will investigate the impact of mobile technologies on CRM practices. Discussions will include the integration of mobile platforms in enhancing customer interactions.

SDG 9 SDG 12

09 CRM in Service Industries: Challenges and Opportunities +

This track examines the unique challenges and opportunities of implementing CRM in service-oriented industries such as healthcare and hospitality. Participants will share case studies and insights.

SDG 3 SDG 8

10 Online Customer Relationship Marketing +

This session focuses on the strategies and tools for managing customer relationships in online environments. It aims to explore the impact of digital marketing on customer engagement.

SDG 9 SDG 12

11 Future Trends in Customer Relationship Management +

This track will explore emerging trends and future directions in CRM. Participants will discuss how evolving technologies and consumer expectations are shaping the future of customer relationship management.

SDG 9 SDG 12