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International Conference on Data Science for Customer Experience

ICDSCE

15th Oct – 16th Oct 2026 Toronto, Canada

Official Invitation Letter Available

An official invitation letter will be provided upon successful registration for your participation in the conference.

Benefits of Registering as Listener

Access to All Conference Sessions

Plenary, keynote and parallel sessions

Networking Opportunities

Connect with global educators & researchers

Certificate of Participation

Digital certificate of participation

Invitation Letter Support

Official invitation letter after successful registration

Conference Kit / Digital Materials

E-proceedings & resource materials

Access to Keynote Sessions

Learn from leading experts & scholars

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Terms & Condition

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Conference Session Tracks

UN SDG Wheel

Aligned with UN Sustainable Development Goals

The conference's session tracks effectively support the following SDGs.

SDG 8 SDG 9 SDG 11 SDG 12
01 Predictive Analytics in Customer Experience +
This track focuses on the application of predictive analytics techniques to enhance customer experience. Participants will explore methodologies for forecasting customer behavior and preferences through data-driven insights.
SDG 8 SDG 9
02 Personalization Strategies in E-commerce +
This session examines the role of data science in developing personalized shopping experiences in e-commerce. Discussions will include algorithms and frameworks that enable tailored recommendations and targeted marketing.
SDG 8 SDG 12
03 Sentiment Analysis for Brand Management +
This track delves into sentiment analysis as a tool for understanding customer perceptions and brand reputation. Researchers will present innovative approaches to analyze customer feedback and social media interactions.
SDG 9 SDG 12
04 Mapping the Customer Journey with Data +
This session highlights techniques for mapping customer journeys using data analytics. Attendees will learn how to visualize and optimize touchpoints to improve overall customer satisfaction.
SDG 8 SDG 11
05 Behavioral Modeling for Enhanced Engagement +
This track explores behavioral modeling techniques to predict and influence customer actions. Participants will discuss the integration of machine learning algorithms to enhance customer engagement strategies.
SDG 8 SDG 9
06 Experience Optimization through Data Insights +
This session focuses on leveraging real-time data insights to optimize customer experiences. Experts will share case studies and frameworks that demonstrate effective experience enhancement.
SDG 9 SDG 12
07 Recommendation Systems in Marketing +
This track investigates the development and implementation of recommendation systems in marketing strategies. Discussions will center on algorithms that drive customer engagement and conversion rates.
SDG 8 SDG 12
08 Data-Driven Engagement Strategies +
This session emphasizes the importance of data-driven strategies in fostering customer engagement. Participants will explore various analytical tools and techniques that inform effective engagement practices.
SDG 8 SDG 9
09 Machine Learning Applications in CX +
This track examines the integration of machine learning technologies in enhancing customer experience. Researchers will present innovative applications that improve service delivery and customer satisfaction.
SDG 9 SDG 12
10 CX Metrics and Performance Measurement +
This session focuses on identifying and measuring key metrics that define customer experience success. Attendees will learn about frameworks for evaluating performance and driving continuous improvement.
SDG 8 SDG 9
11 Customer Profiling and Segmentation Techniques +
This track explores advanced techniques for customer profiling and segmentation using data analytics. Participants will discuss methodologies that enable targeted marketing and personalized customer interactions.
SDG 8 SDG 12