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International Conference on Data-Driven Customer Relationship Management

ICDCRM

27th Sep – 28th Sep 2026 Paris, France

Official Invitation Letter Available

An official invitation letter will be provided upon successful registration for your participation in the conference.

Benefits of Registering as Listener

Access to All Conference Sessions

Plenary, keynote and parallel sessions

Networking Opportunities

Connect with global educators & researchers

Certificate of Participation

Digital certificate of participation

Invitation Letter Support

Official invitation letter after successful registration

Conference Kit / Digital Materials

E-proceedings & resource materials

Access to Keynote Sessions

Learn from leading experts & scholars

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Coupon Code

10% OFF on Registration.
Use Coupon Code → EARLY10
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Terms & Condition

Conference Session Tracks

UN SDG Wheel

Aligned with UN Sustainable Development Goals

The conference's session tracks effectively support the following SDGs.

SDG 8 SDG 9 SDG 12
01 Innovations in CRM Analytics +
This track focuses on the latest advancements in CRM analytics, exploring tools and techniques that enhance customer insights. Participants will discuss methodologies that drive effective decision-making in customer relationship management.
SDG 8 SDG 9
02 Predictive Modeling for Customer Engagement +
This session will delve into predictive modeling techniques that facilitate deeper customer engagement. Researchers will present case studies demonstrating how predictive analytics can enhance customer interactions and satisfaction.
SDG 8 SDG 9
03 Customer Segmentation Strategies +
This track examines innovative approaches to customer segmentation, emphasizing data-driven methods. Presentations will highlight the impact of effective segmentation on targeted marketing and customer retention.
SDG 8 SDG 9
04 Behavioral Insights in Marketing +
This session will explore the role of behavioral insights in shaping marketing strategies. Attendees will learn how understanding customer behavior can lead to more effective marketing campaigns and improved customer loyalty.
SDG 8 SDG 12
05 Retention Strategies in Data-Driven Environments +
This track focuses on retention strategies that leverage data analytics to maintain customer loyalty. Discussions will center on best practices and innovative techniques for reducing churn rates.
SDG 8 SDG 9
06 Analytics Platforms for Business Intelligence +
This session will investigate various analytics platforms that enhance business intelligence capabilities. Participants will evaluate the effectiveness of different tools in driving data-informed decisions.
SDG 9 SDG 12
07 Data Mining Techniques for CRM +
This track will cover data mining techniques specifically tailored for customer relationship management. Presentations will illustrate how these techniques can uncover valuable insights from large datasets.
SDG 9 SDG 12
08 Marketing Automation and Customer Loyalty +
This session will explore the intersection of marketing automation and customer loyalty programs. Experts will discuss how automation can streamline processes and enhance customer engagement.
SDG 8 SDG 9
09 Real-Time Insights for Enhanced Customer Experience +
This track focuses on the importance of real-time insights in improving customer experience. Attendees will learn about technologies and strategies that enable businesses to respond swiftly to customer needs.
SDG 9 SDG 12
10 Integrating Data for Comprehensive CRM Solutions +
This session will address the challenges and solutions related to data integration in CRM systems. Presenters will share insights on creating a unified view of customer data to drive better business outcomes.
SDG 9 SDG 12
11 The Future of Data-Driven Marketing +
This track will explore emerging trends and future directions in data-driven marketing. Participants will discuss the implications of new technologies and methodologies on customer relationship management.
SDG 9 SDG 12